General terms and conditions of business

These terms and conditions apply to all orders in the Compleks Wines GbR online shop.

  1. The purchase contract is concluded with Compleks Wines, represented by the GbR.
  2. The presentation of the products in the shop does not constitute a legally binding offer, but rather an invitation to order.
  3. Consumers have a statutory right of withdrawal. See details below.
  4. All prices include VAT. Shipping costs are shown during checkout.
  5. Payment by credit card, PayPal, Klarna, Sofortüberweisung.
  6. Delivery is made by DHL to the specified address.
  7. The goods remain our property until full payment has been made.
  8. The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/